Insurance and Repair Support

Flexible repair services built around your customers, contracts and turnaround targets.

We support warranty providers, insurers, IT businesses and commercial teams with diagnosis, quoting, repair, refurbishment and logistics designed to protect your service standards.

BER-aware Quotes structured to help you stay within economic repair thresholds.
Genuine parts Repairs completed using authentic components from trusted channels.
Multi-device Coverage across phones, tablets, notebooks, printers and displays.
01

Insurance Services

We are fully equipped to handle repair work for warranty providers and insurance companies with flexible commercial terms to suit your requirements.

  • Fault diagnosis, quotes and repairs on anything from the latest hardware to EOL devices.
  • Guaranteed and warrantied repairs using only genuine parts.
  • Quoted repairs designed to stay within BER limits wherever possible.
  • Alternative outcomes available when an item sits beyond BER thresholds.
02

Refurbishment and Repair

From one-off jobs to repeat contract work, we provide structured refurbishment and repair services that can be shaped around your operational model.

  • Component-level work, general testing and maintenance in one workflow.
  • Repair support for smartphones, tablets, notebooks, printers and LCD panels.
  • Flexible capacity for ad hoc projects or ongoing service agreements.
  • Targets and service levels aligned to enhance your brand reputation.
03

Dedicated Repair Facility

All work is carried out from our industrial unit in Gillingham, Kent, where devices are processed in an anti-static environment with clear quality controls.

  • Anti-static handling across inspection, repair, test and dispatch stages.
  • Experienced technicians able to support varied device categories and fault types.
  • Structured logistics support to help deliver service nationally and internationally.
  • Built to support both individual cases and larger contract intake volumes.
04

Commercial Flexibility

We work around your service promises, reporting requirements and turnaround expectations rather than forcing a one-size-fits-all process.

  • Timelines designed around the customer commitments your business already makes.
  • Support for regular throughput, bursts in claim volume or specialist repair streams.
  • Clear communication on repair viability, BER position and next-step options.
  • Service structure aimed at strengthening customer retention and trust.

How we typically work

Step 1 Review the device type, volumes and service expectations with your team.
Step 2 Agree diagnosis, quoting and BER handling rules that fit your process.
Step 3 Repair and test devices within the timeframes promised to your customers.
Step 4 Return completed repairs, valued items or non-repairable stock with clear status.