90-Day Return/Refund Policy

Effective for customers in:
Algeria, Angola, Argentina, Australia, Austria, Bahrain, Bangladesh, Belarus, Belgium, Brazil, Cambodia, Cameroon, Canada, Chile, Colombia, Costa Rica, Czechia, Côte d’Ivoire, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Ethiopia, Finland, France, Georgia, Germany, Ghana, Greece, Guatemala, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Jordan, Kazakhstan, Kenya, Kuwait, Madagascar, Malaysia, Mauritius, Mexico, Morocco, Mozambique, Myanmar (Burma), Nepal, Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Romania, Saudi Arabia, Senegal, Singapore, Slovakia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Tunisia, Türkiye, Uganda, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Venezuela, Vietnam, Zambia, Zimbabwe.

At Genius Parts, we want you to be completely satisfied with your purchase. If you are not happy with your product for any reason, you can take advantage of our hassle-free 90-day return/refund policy.

Eligibility

• We accept returns for both defective and non-defective products.
• Items must be new, in the same condition that you received them, and in their original packaging.

Timeframe

• You have 90 days from the date of purchase to initiate a return, exchange, or refund request.

How to Initiate a Return/Refund/Exchange

• Contact our Customer Service team at sales@geniusparts.co.uk.
• Provide your order number and a brief explanation of your request.
• Exchanges are accepted under the same conditions.

Return Method & Fees

• Returns are processed by mail.
• You will be responsible for downloading and printing your own return label.
• Return shipping is the customer’s responsibility unless the return is due to an error on our part (e.g., incorrect item sent).
• No restocking fees apply.

Refund Process

• Once we receive and inspect your return, we will notify you regarding approval or rejection of your refund.
• Approved refunds will be processed promptly. Please allow a reasonable time for your payment provider to process the refund.